Frequently Asked Questions

About us?

  • Figiverse is a brand dedicated to enhancing diversity and inclusion, through using LEGO® Minifigures as part of that.

  • We offer a core pack designed for team sizes of 10-12 or 12-15, along with sustainability add-ons, a LEGO® Serious Play® focus pack, and a mini pack for families.

  • Our products are designed for facilitators, team managers, educators, and families looking to promote creativity and inclusivity through play.

  • Figiverse packs focus on representing diverse identities and facilitating conversations about inclusion, making them unique tools for engagement and understanding.

Sustainability

  • We are committed to sustainability, and give the option to request pre-loved pieces in your kits.

  • We personally source pre-loved LEGO® and hand sort the pieces to ensure they meet our high standards for quality. By reusing these pieces, we help reduce waste and recognising the impact of plastic on the enviroment.

  • You are welcome to keep these pieces or we can pay postage for you to return them to us for us to be able to put them back into kits in line with our sustainability commitments. You can also direct them to be added to the kits we distribute to youth groups.

Our products

  • Both packs include a variety of genuine LEGO® minifigures with torsos, legs, and heads, a selection of accessories, baseplates, and tiles for labelling and personalising the figures.

  • Our kits include black and brown skin tones, wheelchair LEGO® pieces, cochlear implants, and a variety of hair options including multi-coloured, afros, puffs, ponytails, and braids. These elements ensure that everyone can see themselves reflected in play. Each kit is unique and so not every kit will contain every piece but we aim to provide a range in every kit

  • The MegaVerse is ideal for larger groups or workshops, providing everything needed to run inclusive activities with up to 15 participants. The MicroVerse is a smaller, more compact kit perfect for small groups, personal use, or focused workshops with up to 5 participants.

  • At this time, we don’t offer full customisation of individual kits, but we are happy to discuss any specific needs you may have. Please feel free to reach out through our contact form to discuss your requirements.

  • The core pack includes a selection of body pieces and accessories suitable for sizes noted on the product.

  • While a focus of Figiverse is on representation, we are aware of and subject to the limitations of pieces made by LEGO®. There are a number of pieces that have been discontinued that we source from dealers to ensure we can include them in our kits. We are actively working to improve our selections and strive to bring even more pieces to our packs as the range of available expands. We hope that by raising awareness and working together, we can create meaningful change and build a more inclusive future.

  • While this is a widely held perception, when we ask ‘What ethnicity are the yellow American family from the animated TV show?’ the answer reinforces that in reality yellow is not a neutral colour that is representative of everyone.

Shipping

  • Simply browse our products, add your chosen items to the cart, and follow the checkout process. We accept all major credit cards and offer secure payment options.

  • Not at the moment, if you would like international shipping please contact us directly at info@figiverse.co.uk

  • Shipping costs are calculated at checkout based on your location and the size of your order. We offer competitive rates and aim to ensure prompt delivery.

  • Delivery times vary depending on your location. We process and ship orders as promptly as possible, we are however a very small business We aim to achieve this within 5 working days and you’ll receive a tracking number once your order is dispatched.

  • As a small team, we aim to dispatch items within 5 working days, if we will be later than this we will be in touch